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Laser Head defective – what to do?

Your laser head is defective or you would like to have it technically checked?

What we offer?

  • competent support in local markets
  • everything from a single source – repair and testing
  • fixed repair offers or customized repair offers
  • repair of end-of-life products
  • extensive stock of spare parts and equipment
  • possibility of sending replacement components and devices


Arrange your repair case easily and quickly via our service portal. Select your country then specify your product and you will be forwarded to the appropriate repair center. Based on your detailed problem description, we will quickly check your defective system and give immediate feedback.

As an alternative to the service portal you can fill out the Return Material Authorization (RMA)-form. Please always indicate the error in the problem description section along with the desired services.

Please provide the following information for quick processing:  

  • complete address
  • your contact information
  • budget authorization for automatic repair 


Please send the completed RMA form with the component to be repaired to:

Precitec Inc.
Repair Department
28043 Center Oaks Ct.
Wixom, MI 48393

RMA-FORM

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